The AI Playbook by Keith Eddleman.
A newsletter about using AI at work: what your organization should hand off to AI, simplify, or stop doing, worked out inside a company that has to run on the answer.
Keith Eddleman is CTO of Q1Media (since 2012) and has been building software for 30 years. Read his Forward-Deployed CTO thesis.
From the newsletter
The latest issue, then the ones before it. Each issue is one idea you can use at work that week.
Latest issue, No. 29 / October 8, 2026
AI isn't coming for your job
It's coming for your tasks. If you run a team, here's the list, and the prompt for every one. Plus what's new on the rebuilt AI Playbook: playbooks, skills, RE+SHAPE and 72 free prompts.
Read issue 29- No. 28 / October 2, 2026Don't just do 'old work' faster (details inside)Most AI advice starts with the technology. A year of asking a different question turned into a framework, and it is now a conversation you can have on the site.
- No. 27 / September 21, 2026700 People Fired! Everyone drew the wrong lesson from Klarna. The AI worked. What broke was the glue between systems — and we answered a context-switching crisis by shipping the 1,201st tab.
- No. 26 / September 8, 2026Is Your Company Behind in the AI Race?65% of CEOs fear they're underinvesting in AI and 80% think their job depends on it. It may all be a LIE!
- No. 25 / August 24, 2026The 95% Problem: Your AI Is Over-EngineeredMIT says 95% of GenAI pilots deliver zero P&L impact. The culprit isn't the models — it's over-engineering. AI should simplify the intelligence layer and be trusted to distill, not generate more things to read.
RE+SHAPE, in plain English
RE+SHAPE is a seven-step way to take one piece of recurring work and decide whether AI should touch it at all, and if it should, exactly how. It is for the person who owns the work and needs an answer more specific than “use more AI.” Leaving the work alone is a valid answer.
- RevealEvery Friday each team lead writes a status report, and you skim most of it for the two lines that matter.
- ExamineWorth changing, carefully. Writing it makes leads think about their week, and it is the only place risks get written down.
- SpecifyBy Monday morning you know what changed, what is at risk, and what needs your decision.
- HuntDelete retyping what the tracker already says. Reduce the narrative. Preserve each lead’s own read on risk. Elevate decisions that need you.
- AugmentAI drafts the report from the tracker. The lead adds two sentences of judgment instead of a page of status.
- Put AI to WorkGive it a job: a weekly delivery brief, from named sources, with examples of what counts as a risk and a one-screen definition of done.
- ExecuteIt runs Friday afternoon on its own, nudges a lead who has not updated, and only interrupts you when a decision is waiting.
Where this one lands: augment. The report still exists; nobody retypes it. Every run ends in one of five answers (leave it alone, eliminate / redesign, augment, delegate, automate), and none ranks above another.
Reveal/Examine/Specify/Hunt/Augment/Put AI to Work/Execute
RE+SHAPE: Don't bring me an AI use case. Bring me your work.
You: Our weekly status report. Every lead spends Friday afternoon on it and I skim it for the two lines that matter.
RE+SHAPE: Before we change it: who else reads it, and what would break if it stopped tomorrow?
You: Only me, honestly. But it’s where people admit something is slipping.
The reframe
I don't think the report is the problem. It's doing two jobs: moving status to you, and giving leads a safe place to raise risk. Only the first one needs a person typing.
You leave with a plan you can copy or download:
- RE_SHAPE_PLAN.md
- OUTCOME.md
- WORKFLOW_AUDIT.md
- AUGMENTED_WORKFLOW.md
On social
Short videos from the Ten Plays series, each one quick enough to watch between meetings. Keith also posts on LinkedIn and X.
Every Short has a written version with the prompts: read the Ten Plays.
The Lab
Where Keith tests the ideas he writes about. Some become products, some become evidence.
- FrameworkPublishedRE+SHAPEA decision process for where AI belongs in a piece of work, and where it does not.
- ToolLimited betaRE+SHAPE sessionWork through one real process with the framework, one question at a time.
- PlaysPublishedThirty PlaysThe framework broken into single behavior changes, each with a win condition.
- PlaybookNewThe Save My Job PlaybookPick your job and copy a prompt you can use in Claude or ChatGPT today.
- PlaybooksPublishedTen PlaysTen things that changed how Keith works with AI, each on video.
- SkillFreeRE+SHAPEBring one piece of real work. Leave with a plan for how it should get done now that AI exists.
- SkillFreeThe Meeting FilterStop reading every meeting recap just to find out whether something needs you.
- ProductLiveText AgentAn email and calendar agent you run by text. No app, no login, no prompting.
- ProductLiveEssentialist.ioAutonomous outbound revenue engine — built for agents, not humans.
- ProductLiveSalesnadoYour new sales employee lives in your inbox.
- ProductLiveBassFishing.WorldA GPS-powered marketplace for fishing spots, built on a lake full of photos.
| Type | Name | What it is | Status |
|---|---|---|---|
| Framework | RE+SHAPE | A decision process for where AI belongs in a piece of work, and where it does not. | Published |
| Tool | RE+SHAPE session | Work through one real process with the framework, one question at a time. | Limited beta |
| Plays | Thirty Plays | The framework broken into single behavior changes, each with a win condition. | Published |
| Playbook | The Save My Job Playbook | Pick your job and copy a prompt you can use in Claude or ChatGPT today. | New |
| Playbooks | Ten Plays | Ten things that changed how Keith works with AI, each on video. | Published |
| Skill | RE+SHAPE | Bring one piece of real work. Leave with a plan for how it should get done now that AI exists. | Free |
| Skill | The Meeting Filter | Stop reading every meeting recap just to find out whether something needs you. | Free |
| Product | Text Agent | An email and calendar agent you run by text. No app, no login, no prompting. | Live |
| Product | Essentialist.io | Autonomous outbound revenue engine — built for agents, not humans. | Live |
| Product | Salesnado | Your new sales employee lives in your inbox. | Live |
| Product | BassFishing.World | A GPS-powered marketplace for fishing spots, built on a lake full of photos. | Live |

Written from two altitudes
A Forward-Deployed CTO operates at two altitudes: in the executive room, where priorities and consequences are understood, and in the implementation layer, where assumptions meet real data and working software. The value comes from moving continuously between the two.
- CTO of Q1Media since 2012, where he led the creation of an end-to-end Digital Media Operating System.
- More than $300 million in media spend has flowed through that system.
- Building software for 30 years.
Text Agent / built by Keith
The fastest way to get an email and calendar agent is a text.
No prompting. No setup screens. You text it, and it works. It watches your inbox, texts you when something needs you, drafts the reply, and books the meeting once you say OK.
- Works with Gmail and Outlook
- Nothing is sent without your OK
2 weeks free. No credit card.
Your agent texts you from (737) 377-1927 to get set up. Then $299 a year, only if you keep it.
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